Contact support
Platforms covered
Support is available for CelluHospital, CelluPharma, CelluChart, CelluClass, CelluBooks, CelluStack, CelluAI and CelluCloud.
What to include
To help us investigate efficiently, include the application name and version, your device and operating system, a clear description of the issue, the time it occurred and any relevant screenshots. Do not email passwords, verification codes, full medical records, payment-card details or other unnecessary sensitive information.
Institution-managed accounts
If your account was provided by a hospital, pharmacy, school, government body, employer or other institution, contact that institution’s administrator first for access, record corrections and organization-specific workflows. CelluTech may need the institution’s authorization before changing an account or data.
Privacy and security
For a privacy request, use the subject “Privacy request.” To report a suspected vulnerability or security incident, use the subject “Security report” and provide enough detail for investigation without including exploit data or sensitive records in the first message.
See our Privacy Policy for more information.
Company address
Cellutech Technologies L.L.C-FZ
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.